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Health Insurance

Lithuanian students are insured by the state insurance until they graduate (until August 31 of the year you graduate). 

All EU students prior to coming to LCC need to obtain the European Health Insurance Card (or EHIC) is issued free of charge in your home country and allow you to receive medical treatment in another member state for free or at a reduced cost. It only covers healthcare which is normally covered by a statutory health care system in the visited country. More information about the EHIC is available here.

All non-EU students need to obtain health insurance prior to arrival and are insured through LCC under a reliable and cost-effective insurance scheme. The insurance is valid as long as your visa D or Temporary Residence Permit.

  • If you have TRP, you insurance only covers medical expenses in Lithuania.
  • If you have a visa D, your insurance covers medical expenses in Schengen  countries.

Your insurance covers medical expenses related to URGENT medical help, defined below:

  • Medical services, when students apply to the medical institution
  • Expenses for necessary medication, fixation and bandage substances, for the immediate transportation within the territory of Lithuania
  • Medical services, when mortifying toothache and for urgent dental help (up to €150)
  • In the case of death or heavy condition, the patient's insurance covers the expenses related to the transportation to one’s country (repatriation expenses).


Most medications and medical supplies can be purchased at local pharmacies. If you are on prescription medication, it is advisable to bring a supply with you. 

Insurance  covers:

Insurance covers cases when an unexpected sudden health disorder that requires medical treatment (e.g. fever, pain, fractures, injuries, necessary surgery, etc.)  

Insurance does not cover:
  • Oncological diseases, 
  • Pregnancy
  • Chronic diseases
  • Pathological fractures
  • Sexually transmitted diseases
  • Plastic cosmetology surgeries
  • Physiotherapy
  • Intoxication with alcohol, drugs or chemical toxic substances

Where do I get a copy of my insurance?  

1. A copy of your insurance is sent to your email by Migrations Coordinator 

2.  A copy is also saved on the Student S Drive → Migration Office. 

Your insurance policy document must be kept together with your ID card/passport . If you are on any form of long-term medication or have a health condition, it is important that you inform LCC before your arrival.

COVID 19 procedures

  • Due to the national quarantine, all primary medical services are canceled. Emergency services are provided by hospitals. 
  • If you have a medical emergency that is not related to COVID19 (broken leg, cuts, stomach ache, etc.), take a taxi to the hospital on call. See the schedule below.   Do NOT  call the ambulance as it may increase your risk of getting infected with COVID19. 
  • Don't forget to take:  ID or passport, health insurance,  cash or card, cell phone  and charger, changing clothes (if you suspect that you might need to be hospitalized)
  • Inform the  RDonDuty +370 64345644  or message RAonDuty on Facebook  

IF YOU DEVELOP AT LEAST ONE OF THE FOLLOWING SYMPTOMS (COUGH, FEVER, SHORTNESS OF BREATH), FOLLOW THE FLOW CHART 

STEP 1  

  • DO NOT LEAVE ROOM 
  • DO NOT GO TO RECEPTION  
  • CALL 1808 FROM YOUR MOBILE PHONE 


STEP 2

  • CALL RD ON DUTY NR +370 64345644  OR 
  • MESSAGE ON FACEBOOK RA ON DUTY OR
  • CALL RECEPTION 3000 (NH) OR 4000 (ENNS) AND INFORM THEM TO CALL RD ON DUTY 


STEP  3  

  • WAIT UNTIL AMBULANCE ARRIVES 
  • USE THE SIDE STAIRWELL TO GO DOWN (DO NOT USE ELEVATOR), RD ON DUTY WILL UNLOCK THE DOOR 
  • TAKE: ID or PASSPORT, HAVE YOUR HEALTH INSURANCE ON YOUR PHONE OR PRINTED, SOME CASH, CELL PHONE, AND CHARGER, AND CHANGING CLOTHES 


STEP4 

  • INFORM RD ON DUTY   ABOUT TEST RESULTS AS SOON AS THEY BECOME KNOWN 

IF NEGATIVE MAY RETURN TO THE HALLS (SELF-ISOLATE FOR 14 DAYS)

IF POSITIVE MAY NOT RETURN TO THE HALLS, FOLLOW THE INSTRUCTIONS.


Medical Assistance

Depending on the severity of the medical issue, you may need to go to a family doctor or visit hospital's ER room/call ambulance  

Family doctor:  Your PCP is the first one you should contact when you need care. You may be able to see you the same day for minor illnesses or injuries but usually it takes a few days before you get the appointment.  

Ambulance or Emergency room. Ambulance is not a doctor's home visit. It should only be called if condition appears to be life-threatening or if moving the person could cause further harm or injury. Call 112 in emergencies only. Get a taxi to get to the Emergency room in all other cases. 

Where to get medical help?

Family doctor

Allergic reaction • Asthma attack (minor) • Bronchitis • Colds, cough, flu, fever • Dehydration • Dizziness • Ear infection • Insect bite • Migraine • Minor burns • Minor cuts/lacerations • Minor head injury • Nausea • Pink eye • Rash • Sore throat • Sprain or strain • Urinary tract infection

Ambulance or Emergency room

Chest pain • Confusion • Broken bone • Fainting • High fever (over 40C)• Ingestion of obstructive object • Major head injury • Heart palpitations • Chest pain and coughing blood • Seizures • Severe abdominal pain • Severe asthma attack • Severe burns • Severe headache • Shock • Shortness of breath • Unconsciousness • Uncontrollable bleeding

At the clinic or hospital

Once in the clinic/hospital, present your ID together insurance to the medical personnel. There are two ways hospitals process your insurance:

  • They will ask you to pay for the service in cash or by card upfront.
  • They will process the insurance directly with the insurance company.

If you pay for the services upfront, get 3 documents before you leave hospital:

  • receipt of payment
  • invoice  (Lith. sąskaita faktūra) 
  • medical record (Lith. medicininis išrašas)

Note: Receipt of payment and the invoice come together; they will be stapled together.

Claim the refund

Option 1

Submit the claim to the nearest branch of Lietuvos draudimas (Taikos 61, Klaipeda). To submit the claim you need: an invoice (Lith. sąskaita faktūra), medical record (Lith. medicininis išrašas), and a copy of your insurance.

Option 2

Register the incident online by filling out the form. After submitting the form, the insurance company will, in one working day, send you documents that you will need to fill out, and then you can either take the filled out documents to the nearest branch of Lietuvos draudimas or send them by post to 

AB "Lietuvos draudimas"
Asmens žalų skyrius
J. Basanavičiaus g. 12
LT-03600, Vilnius

Note: if you need help submitting a claim, bring the receipts to Student Life Office Assistant, and he/she will help you facilitate the processes.

State hospitals

Different hospitals accept patients on different days of the week. If you are under 18 years old, you will need to go to Klaipėda’s Children's Hospital on K. Donelaičio g. 7.

Klaipeda University Hospital

Liepojos st. 41. Bus 3, 9 and 15

Tel. (8-46) 396522

Klaipeda Republican (former Red Cross) Hospital
S. Neries st. 3.
Tel. (8-46) 410 695

Klaipeda University Hospital

Liepojos st. 41. Bus 3, 9 and 15

Tel. (8-46) 396522

Klaipeda Seamen’s Hospital
Liepojos st. 45. Bus 3, 9 and 15
Tel. (8-46) 491019

Klaipeda University Hospital

Liepojos st. 41. Bus 3, 9 and 15

Tel. (8-46) 396522

Klaipeda Republican (former Red Cross) Hospital
S. Neries st. 3.
Tel. (8-46) 410 695

Klaipeda University Hospital

Liepojos st. 41. Bus 3, 9 and 15

Tel. (8-46) 396522

Medicinos centras LORNA

  • Tel. No.: (8 46) 31 07 97
  • Naujoji Uosto st. 12a
  • www.lorna.lt
  • Hours I-V 8:00-19:00

Note: only doctors that specializes in a specific area


MEDIKANOS diagnostikos ir gydymo centras

  • Tel. No.: (8 46) 41 05 86
  • S. Daukanto st. 22
  • www.medikana.lt
  • Hours I-V 9:00-19:00


Liepų odontologijos klinika (Dentists)

  • Student Life Office Assistant Elvinas Globis if you need help with scheduling an appointment and getting a refund from the insurance company
  • Student Life Vice President Margarita Pavlovic if you would like to borrow some money for upfront medical expeses from the Emergency Care Fund
  • Reception staff, RD or RA if you need medical assistance or clarification of the procedures 
  • RD on DUTY +370-643-45644 in emergency situations
  • Email studentlife@lcc.lt with any questions related to medical assistance or health insurance  

Student Life staff